Windows hello fingerprint this option is currently unavailable. how can i install it.

Windows hello fingerprint this option is currently unavailable But as long as it's not configured it should be ok. Nov 29, 2024 · How so? Apparently not only PIN (Windows Hello) was down under "This option is currently unavailable", but also to Facial and Fingerprint Recognitions since "This device doesn't meet your organization's requirements for Windows Hello". I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. I can only use my pin to sign in, but since the Windows Hello PIN is unavailable, I can't change it. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). msc). I used to have the fingerprint and PIN working up until a few days ago, but I turned the PIN off because I wanted to change it. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face . May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Jan 18, 2025 · Fingerprint Recognition Option in setting shows option is currently unavailable. I found out all of my sign-in options said "This option is currently unavailable". Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Feb 21, 2025 · If you can’t use the fingerprint reader, make sure the Credential Manager service is set to Automatic. May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Check out the following site and see if the presented solutions help you fixing the problem: Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Dec 21, 2021 · Note: If your system does not have a camera compatible with Windows Hello Face or does not have a Fingerprint Scanner compatible with Windows Hello Fingerprint this option is shown as currently unavailable. "Core Isolation" Disable Steps: 1. Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Aug 2, 2019 · Trying to get the fingerprint scanner to work, and within sign in options Hello, fingerprint and Pin are listed as "option currently unavailable. You may need to reregister your Hello options if needed. I checked it out and saw that Windows Hello Fingerprint showed this, "This option is currently unavailable-click to learn more". Restart your PC and try to add a Windows Hello PIN again. Threats include any threat of violence, or harm to another. When I clicked it said there was no fingerprint scanner compatible with Windows Hello. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. Hello there, I'm Gopal an Independent Advisor. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. In this article, I have compiled a list of possible solutions for you to try to resolve the issue Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. In this article, I have compiled a list of possible solutions for you to try to resolve the issue Oct 11, 2024 · Here’s how you can fix this Windows 11 security feature: How do I fix Windows Hello face recognition in Windows 11? 1. Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). Switching to a local account can resolve these conflicts. It was working properly with Windows 10, but does not work after I upgraded to Windows 11. Jan 10, 2024 · Hi @Ritesh Sharma, This issue can occur when the device is not able to communicate with the on-premises Active Directory Domain Services (AD DS) to verify the user's PIN. What can I do if Windows Hello is not available on domain? 1. reset computer. Under Windows Hello, locate Fingerprint or Facial Recognition then click on Remove button. User your work or school account. But issue persists, What do you think could be the issue. Select Start > Settings > Windows Update > Check for updates. This option doesn’t work with all webcams It is hard to tell why this could be happening. Click on the Search icon, and type services. Disconnect from Work or School Account. msc. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. " Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. In addition, this option is OFF and grayed out: "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" --I am using a local account. Apr 6, 2021 · Windows Hello Fingerprint - This Option is currently Unavailable So I recently updated my laptop to the latest version (it is currently unable to revert to the previous update due to being installed for more than 10 days) and my fingerprint sensor stopped working. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver 🔒 Discover solutions to resolve the "Windows Hello Fingerprint: This Option is Currently Unavailable" error with our helpful troubleshooting guide. Didn't change anything even after restarting. Reinstall the biometric driver. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Disconnect them all one by one. update Biometric Devices in Device Manager. Unfortunately, you can’t continue setting up fingerprint recognition because you either don’t have a fingerprint scanner on your laptop or have one, but it is not Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. For automatic scans of missing or outdated drivers, we recommend using specialized software. com Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. Switch to set "Off" for Memory Integrity 3. Basically neither fingerprint nor Windows Hello can be set up. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Nov 2, 2022 · My new company-owned laptop does not have the option to sign in using Windows Hello -- Fingerprint, Pin and Facial Recognition are all unavailable. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Perform a Windows Reset. Navigate to the following folder - C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Jun 21, 2019 · When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Nov 27, 2024 · Hello, this is Emily. What should I do? Even though there is a scanner in my laptop. Sign-in options says, "This option is currently unavailable," and in yellow, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. This option is currently unavailable and Facial recognition (windows Hello) . I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Jun 5, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Restart your computer. I have searched various troubleshooting online and none have worked. My Windows specs are: Edition: Windows 11 Home Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Few users report The option to add a finger or remove the fingerprint are greyed out and not clickable. Check Device Compatibility for Windows Hello: Ensure your laptop model has a fingerprint reader compatible with Windows Hello. ” So how to resolve it successfully? Here this article will give you some useful ways. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. The Fingerprint reader / sensor is marked as available on Select systems only. Double-click on the Credential Manager. 2] Run Windows Hello Troubleshooter. But above message "this option is temporarily unavailable windows hello" appears. On the Services console, scroll and right-click Windows Biometric Service. I had mine set to Enabled. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. Once you open Run dialog box, insert services. Step 4: When you have corresponding hardware support you can select the option and set it up. When expanded, Windows Hello says 'Something went wrong. Apr 16, 2024 · Try again later". " It worked perfectly fine until about a week ago. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. Usually, setting up Windows Hello PIN on Windows Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. reinstalled. I have done so multiple times but the message is always the same. The cause can range from a particular Windows update to an incorrectly configured Group policy. " The Windows Hello Face works, but it just doesn't recognise me. g. However, I get several errors: "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. Please help Jun 10, 2024 · Windows Hello Face. Install updates manually. Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. Then restart the computer and see if those options are now back available. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Enable "Turn on convenience PIN sign-in" using Group Policy. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. I haven't been able to find anything that makes it work. Navigate to Computer Configuration > Administrative Templates > System > Logon. Modify Windows Hello Group Policy settings. This option is currently unavailable. Turn off Fast Startup. Over the past few days, the settings sign-in options tab display the Oct 24, 2023 · [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51 Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. Jan 27, 2025 · If you do not have a work or school account connected to your device, delete the contents of the NGC folder and see if you can set up a Windows Hello password and fingerprint. Way 4: Edit Local Group Policy. I can see that you're experiencing an issue with the Fingerprint feature that says "This option is currently unavailable". Dec 11, 2019 · Fixes For Windows Hello Fingerprint Not Working In Windows 10. " Any tips? TPM 2. The same thing with Windows Hello fingerprint recognition and PIN. But if you have set up Hello for Business but it still doesn’t work on the domain, here are five quick fixes. I went ahead and logged in using my password and checked in the settings for the option for the sign-in options for Windows Hello. Nov 4, 2024 · On Windows, you’ll now be able to use your face, fingerprint, palm, or any other Windows Hello-supported authentication method to unlock your device. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" When I was trying to sign in to my laptop using the fingerprint reader, nothing happened. Jan 15, 2023 · uninstall and re-install Windows Hello app. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. I have configured all Windows Hello GPO's according to these two links: Can't enable Windows Hello - Some settings are managed by your organization Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Can someone please help me. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. I also have the "Facial Recognition (Windows Hello) installed in my Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. I tried many things if find online as a fix but it is not working. User Guide . May 15, 2024 · So far, nothing I have tried has made any difference. My Dell XPS 13 9345 (ARM64) keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. Back to Table of Contents . Whats funny is on a Windows 10 box i was able to setup just fine but I Dec 6, 2024 · i donot have windows hello driver for hp elitebook 840 g6. Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. Lock the screen and Entered the PIN and received the below message . The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Oct 4, 2023 · Visit this page on how to Setup Windows Hello for Business because the instructions are too lengthy to fit in one article. hi ive had this hp probook 640 G4 for a while now and ive been wondering why did my windows hello keep on saying "this option is currently unavailable" and as i checked my file manager, control panel and everything, i noticed that my laptop have no biometric drives. Why does Windows fingerprint stop working? Symptom 1: Fingerprint recognition shows the option is currently unavailable. its showing "this option is currently unavailable. I tried following the solutions from Microsoft Office Support: 1 Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. 1. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. Jul 12, 2024 · I have tried to enable fingerprint recognition on my Win 11 Home PC. Try using Windows Hello fingerprint authentication again. Press Windows key + R key together from the keyboard. Set up Dynamic lock To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Ensure the "Turn on convenience PIN sign-in" policy is enabled. The Fingerprint sensor has been integrated with Power key on some ASUS laptops. 2. It states, 'This option currently unavailable' and along with 'Something went wrong. For more information on how to do this, please refer to Windows Hello (biometrics): Sign in with Fingerprint scanner. Things I have tried and failed: Dec 8, 2020 · Hi, MUZAMIL! There are some methods you can take to try to solve that issue. However, it is possible that you or an application disabled this option Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. I have gone to the Lenovo site to install drivers to try and get everything updated. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. If you are experiencing the reported problem on computers that have been set up for an organization (e. When I click it, it also says "Something went wrong, try again later". Update System Drivers. Feb 19, 2024 · Before you begin, please make sure you have set up Windows Hello on your device and set up the Fingerprint recognition properly. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. After installing some Windows 10 and system updates last month, the Fingerprint sign-in suddenly stopped working. Select [Fingerprint recognition (Windows Hello)] ③, then click [Remove] ④, the fingerprint sign-in option will be removed. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Look for Windows Biometric Service, double click on it and click on Stop. Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Oct 18, 2020 · My Windows Hello, Fingerprint, and PIN says "this option is currently unavailable" My hello face has never worked despite my device having a camera. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. Try again later" I have tried this with a "TEC TE-FPA3 Mini USB Fingerprint Reader". I have gone into the device manager, biometric devices and reinstalled the driver. From the left-hand menu select Sign-in options. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. i need to use a usb fingerprint scanner. Enable Biometrics in Group Policy Editor. "option currently unavailab Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Hence, apply the following steps to resolve it quickly on your PC. The Settings in Account -> Sign In options show "This option is currently unavailable" under both Windows Hello and Fingerprint options. We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. Reset fingerprint & facial recognition options. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Option 2: Restart Biometric Services. Oh May 31, 2020 · When I go to Settings -> Sign in options --> Windows Hello Fingerprint it says "This option is currently unavailable - We couldn't find a fingerprint scanner compatible with Windows Hello. Aug 6, 2020 · I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. 0 still appears to be present in the Device Manager. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Fingerprint recognition functionality can occasionally cease to operate on Windows 11. Type services. You can use the Get Help app Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Sep 10, 2020 · 9. Press the Windows key, type "Core isolation", and launch 2. In Windows, search for and open Sign-in options. In 'Settings' the Fingerprint recognition tab says the option is unavailable and that it can't find a fingerprint scanner compatible with Windows hello fingerprint! I have updated/reinstalled the biometric drivers in 'Device Manager' etc. Jul 15, 2024 · I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". I've troubleshooted my device, and I have the latest Windows updates. Check if the Windows Hello option is now working. Before computers were added to the Hello, when I try to set my fingerprint, it says this option is currently unavailable. ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. " In device manage r it seems like I dont have the driver for biometric. This option is currently unavailable - click to learn more. Windows Hello can be set up in different ways but by far the most selective method is Windows Hello Face. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . Oct 5, 2024 · Could you please help me to solve Fingerprint recognition, Facial recognition and PIN (windows hello) it shows 'This option is currently unavailable' - 9201516 Every single Windows Hello option shows as "currently unavailable. And if you use a PIN, you will set up a Windows Hello PIN. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. Try using the Registry editor, follow the steps below:. They won't turn back on now. Therefore, I can't even change my pin. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. However, you may find that the Windows Fingerprint not working with the warning “This option is currently unavailable“. Jun 28, 2018 · When I go to login, I have options for facial recognition and pin. Something Went Wrong - Windows 11. how can i install it. I went to my Windows account and added a new sign in option for Windows Hello. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. May 4, 2024 · I recently purchased a new laptop with Windows 11. Please follow the steps mentioned below: Press Windows key + R, to open Run dialog box. May 3, 2024 · Windows Hello Face. I tried updating all the drivers but nothing works out. In my case that key (and others in the same folder) are set to 1 thanks to the GPO and the PIN option is configurable, but for some reason the fingerprint Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. How is this even possible when I only purchased this ZenBook, and had it all set up this year? Hello! I have Dell XPS 13 9300 model with fingerprint. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" May 23, 2023 · It lets Windows hunt down common issues with the fingerprint scanner, display them on the screen, and give you options for the next steps. Select the option you want to use to sign in. Verify Required Services: Press Win + R, type services. I tried downloading it, but nothing seems to have happened. Dec 28, 2019 · Navigate to Policy > Administrative Templates > Windows Components > Windows Hello for Business Select Use Windows Hello for Business Select the disable option Click Apply Click OK . " I have fully updated windows as of 8/1/19. I also can't add any other Windows Hello logins. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. Uninstall and re-install Biometric Devices. . I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. nothing is working. Try again later. Apr 20, 2024 · Or while try to set up your fingerprint reader, Windows 11 says, “Fingerprint Option Is Currently Unavailable” and you’re prompted to try again later. Nov 21, 2023 · So with the new update on Windows 11 23H2 there comes an issue regarding the Sign-in options in the settings, specific the "PIN" and "Fingerprint" or "Facial" options. Pages 10-11 > Item #3 ===== Nov 21, 2022 · 6. You may Dec 26, 2020 · If you use a fingerprint scanner, it will be set up as Windows Hello Fingerprint. It only supports fingerprint as per the user manual document. " Underneath there is an exclamation mark with "something went wrong. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Apr 2, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Type regedit and Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. I know it. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. 3. Apr 4, 2023 · Install any available updates. 3 Ways to See full list on windowsdigitals. Feb 4, 2025 · I have a Samsung Galaxy Book 3 360 and all of sudden my windows hello option says it's not currently unavailable. Obviously since it said to try again later, I waited a day, but the same thing is still happening. Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Try again later'. The problem is that as soon as all the computers were added to the domain, it is no longer possible to define and login with PIN, fingerprint or face (windows hello). If it doesn’t, fingerprint setup won’t work. Now I cannot even enable it again. I've tried disabling and uninstalling the fingerprint driver but that didn't work. Look for the following services and ensure they’re Oct 27, 2022 · Method 6: Reset Facial/Fingerprint Recognition. Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. and when I open my Biometric devices from Device manager it only has a Facial recognition option supported by Hello windows. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. Apr 8, 2023 · When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. Try again later". I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Method 2. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. uninstalled. Feb 25, 2025 · Windows Hello Sign-in Options Not Working. Press Windows Key + I to open Settings then click on Accounts. Run Hardware & Devices troubleshooter. If you can't proceed to next method. The option to add a finger or remove the fingerprint are greyed out and not clickable. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. It says (this option is currently unavailable). Rest Windows Hello Biometric Database: You can try resetting the Windows Hello Biometric Database and check if that helps. FIX: Windows Hello Not Available On This Device. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. Jan 10, 2025 · My Win 11 Surface laptop go fingerprint logon has suddenly stopped working. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. However, if I try logging in with either of these options, it tells me the Credentials could not be verified. The last Windows Hello option is the pin, which works. Jul 22, 2023 · Hello, this is Emily. please help me to figure this out. Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Feb 4, 2025 · Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. When you attempt to configure your fingerprint reader, your computer m Apr 23, 2022 · I'd like to add a PIN to my new computer as it's just so much quicker than typing my password, but all the Windows Hello Sign-In options are greyed out and unavailable. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. There can be many reasons for the feature failing to work. Right-click on the Start icon and choose Run. " Hello, I have sent PIN in Windows Hello. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. Jan 15, 2024 · If your laptop doesn’t have a compatible fingerprint scanner, Windows 11 displays “This option is currently unavailable” in the Sign-in options section of the Settings app. When I upgraded to a new laptop I thought it would change but i'm having the same problem. Mar 19, 2018 · In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. In my organisation the settings to use these features are enabled, i got a screenshot of the "Convenience PIN" Policy for you to better understand what I try to say. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Ensure s Feb 23, 2023 · We are trying to set up Windows Hello fingerprint access but both of their computers say "this option is currently unavailable" and the set up button is greyed out. "help to to slove this problem . windows 11 version 23h2. Symptom 2: Facial Recognition setup in Windows Hello cannot be complete due to the human face is not detected by the IR camera. It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not Nov 30, 2024 · windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. How can I get it back and sign in into my windows hello? Jan 31, 2021 · Good afternoon, I have a company with 8 employees and we have 8 computers, and due to the evolution of the IT infrastructure we acquired a server with domain controller (windows server 2019). I will try my best to help you. Jul 12, 2020 · ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. Now none of the options are available. Can anyone Nov 28, 2024 · Enable Windows Hello Sign-in Options. But somehow, after few updates later, I can't use windows hello to sign in. Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. msc and click on OK. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. (I wonder what currently means?_) Sep 25, 2020 · Instead, it shows the password sign-in. Updating the Biometric Device Driver Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. It should now work properly. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Jul 24, 2022 · Windows Hello fingerprint detection is currently unavailable. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Jan 30, 2025 · I've been having an issue with my fingerprint reader not working. msc and click OK. msc, and press Enter. ieiwnx mbndro rcerlkb utrn cmttghqj gnfgpf gtqp fqd njlt dxpvjz nga lbidxt qdz taejl ueto