Windows hello face this option is currently unavailable reddit fix. To do so, follow the steps below: Step 1.

Windows hello face this option is currently unavailable reddit fix Ok, so I've got this windows 10 signing in to my account as admin (personal hotmail account) and my sons account (uses windows family saftey for screen time management). You can do this by following these steps: Open the Settings app on the affected device. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. In Windows, search for and open Sign-in options. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Click Optional Features. I rejoined. I know it. After this, check to see if you can set up Windows Hello Here in this video tutorial, I will show you guys how to fix Facial recognition Windows Hello is showing the "We couldn't find a camera compatible with Windo Feb 24, 2020 · 4) Select 'Windows Hello Face' from near the bottom of the list and Install it. Or something named like that) right click and uninstall - restar the Surface and should be working back. Open the Run dialog box by pressing the Windows key and the R key together. infrared sensors needed for Windows Hello face recognition, hence Nov 7, 2024 · Check if Windows Hello Face is in the list under Installed features. After rebooting your computer you will be able to sign in with Windows 10 Hello Face. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. Background: Our MSP set up a group policy to block any attempts to set up pin or Windows Hello on company computers. Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Read it at https://www. So i did that and it did not work, so i switched back to my microsoft account, options are still unavailable. Therefore, I can't even change my pin. Go to Apps. Try again later. The fix is actually very simple to get Windows Hello working again My GB2P360 says the option is currently unavailable. Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. Locate the Hello, webcam, and fingerprint drivers individually and right Jan 11, 2022 · PIN option is unavailable (Windows Hello PIN option missing). Try again later'. Any advice would be very much appreciated. The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. Access Account settings; Then, click on Sign-in options in the right side of the window. Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. In my case, it was simply a misconfigured Group policy setting. The problem has been resolved. Tick the box near it and then click Install. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. Lock the screen and Entered the PIN and received the below message . I had mine set to Enabled. Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. I get two messages:1. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. However, recently I haven't been able to sign in any other way except for the pin. If the Windows Hello system files got corrupted, that could explain why the system says your camera is incompatible with Windows Hello Face. NOTE: The options given by "Get Help" may vary. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. 3 Ways to Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. Run Windows Hello troubleshooter When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Under "Windows Hello PIN", click on "I forgot my PIN". User your work or school account. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Sign in with fingerprint scanner. Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. Check if the Windows Hello option is now working. Back to Table of Contents . Windows Hello Face reporting "we couldn't find a camera compatible with Windows Hello Face". Regards. Select Start > Settings > Windows Update > Check for updates. I go to settings then accounts, then sign-in optons. Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. To do so, follow the steps below: Step 1. Press Win + I keys to open the Settings app, and then click on the Sign-in options button in the Account section Feb 1, 2020 · I did that and the network issue got fixed. 3-Go to Troubleshoot. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. See if the camera will be reset and would now work. I don’t know what the force update was, but it may have been Windows 11. If Windows Hello Face is installed, hit the Uninstall option and reinstall the feature. and nothing I do works. 2. Method 2: Using Group policy settings if you have Windows 10 Pro installed. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. Webcam still works in normal use. Then delete the folder named NGC. 5) Reboot after the installation is complete. I have even tried resetting the TPM which would stil not work. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. I setup my PIN and they were working. Any ideas on how to resolve this? I cleared the TPM but no luck. You can try the methods listed below to fix the problem and get the Windows Hello Face working again. nothing changed. Select the option you want to use to sign in. In Get Help type "Windows Hello Face Camera is not working", press Enter. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Oct 20, 2021 · Unlocking your device using face recognition is a super-easy way of accessing your tablet, laptop, or PC. Right-click on the Start icon and choose Run. Now I cannot even enable it again. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". The laptop comes with a fingerprint scanner, and when I went to set up Windows Hello Face it said that "this option is currently unavailable-click to learn more. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Windows Hello FaceThis option is currently unavailable – We couldn’t find a camera compatible with Windows Hello Fingerprint Windows Hello Fingerprint“This option is currently unavailable – We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint" Both devices are recognized in the device manager and the We would like to show you a description here but the site won’t allow us. Jul 12, 2018 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these I have a webcam with Windows Hello capability. With Windows Hello Face, Microsoft has refined this type of authentication and has enhanced its security. This options is currently unavailable - click to learn more . It says (this option is currently unavailable). 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. Windows hello will not allow to enable it. The option is 'unavailable' in the setting menu. Aug 17, 2019 · Click on Facial Features and right-click on Configure enhanced anti-spoofing option. Contact your admin for more info". Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Sep 10, 2020 · 9. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and There can be many reasons for the feature failing to work. This video will show how to fix Windows Hello Face login not working in Windows 11/10. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. The boy has discovered the Pin to the computer No problem. If Windows Hello is not available, you will see a message: Windows Hello Face. -Configure Windows Hello. This is fine. Try again later". Select Edit and disable the Configure enhanced anti-spoofing feature. " I don't think so. ; In the empty text box type “regedit” and then click on OK. For some reason when I try to setup facial recognition to use it for login to the system, it will show up as unavailable. Help If you are sure you were using I downloaded the latest drivers and windows is up to date but issue still persisted. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. There's an old version of the Windows Hello Face Software Device (HelloFace. ; On the registry editor window, navigate to the following path, Aug 24, 2021 · Something went wrong. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Right-click on it, and then select “ Start” from the list that appears. Content here should be primarily about Microsoft's suite of services, products and games which we publish. If you face the same error, read the instructions below to fix the problem. It says pin unavailable. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. The camera is working. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. In the Settings window, select Accounts from the left pane. Remove Facial recognition feature Go to: Device Manager - Look Cameras - Expand the list - (should have: AVStream Camera. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. The last Windows Hello option is the pin, which works. Restart your computer. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. Windows Hello Face is a service that needs to be installed in order for the feature to work. This feature is only available on the selected models equipped with Fingerprint You could buy an external webcam that supports Windows Hello (most are pricy though, IR is currently a premium), perhaps use your rewards points on the Lemovo 500 FHD webcam if you bought straight off the Lenovo website. It states, 'This option currently unavailable' and along with 'Something went wrong. Sep 27, 2022 · Press Windows + I keys simultaneously on your keyboard to launch Windows Settings. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. 1. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. When I open 'Sign in Options' it says "This option is currently unavailable" underneath not only the Windows Hello Fingerprint, but Face and PIN as well. I look forward to helping you. You may need to reregister your Hello options if needed. About Windows Hello, you must select the camera or fingerprint reader. Usually, this problem is caused by a corruption in the Windows Hello settings. -Select remove to remove the face scan or fingerprint reader. * * Note: This issue usually occurs on domain computers. Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. Then restart the computer and see if those options are now back available. inf, restart windows biometrics, clear the cache. Resetting laptop to factory settings and restarting setup from scratch did nothing. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. Related: How To Fix Windows + Shift + S Not Working In Windows 10 But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. I updated to the latest windows 10 update the other night and ever since, the fingerprint scanner and face unlock no longer work on my Lenovo Yoga Slim 7. This is an optional feature so there’s a chance it isn’t installed. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. Oct 6, 2024 · Select Windows biometric services from the left column. But above message "this option is temporarily unavailable windows hello" appears. Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and So I recently purchased an HP laptop from Costco, the device is an HP ENVY x360 convertible 15-ds1xxx. Uninstalled and reinstalled Windows Hello Face. 10% of largest communities on Reddit. See fixes here for Windows Hello Face Recognition: May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). 3. May 31, 2021 · Search for Windows Hello Face and install the feature on your machine. Mar 22, 2020 · Hi Dan. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Afterwards I created a new account, and am able to change Windows Hello Pin and Fingerprint, however not Face. Also, "Sorry - this PIN isn't working for your organisation's resources. Jan 10, 2024 · Hi @Ritesh Sharma, This issue can occur when the device is not able to communicate with the on-premises Active Directory Domain Services (AD DS) to verify the user's PIN. Open the Settings app (Win+I keyboard shortcut). So on the M18 at least from the Dell in the USA, all of them come with Windows Hello IR Camera. Windows Hello for Business policy is enabled: Not Tested . Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. This article explains what Windows Hello Face is and how to enable or get rid of it, should you choose to. One bug that I can't work out is that straight out of the box, the windows hello camera won't work. I have gone to the Lenovo site to install drivers to try and get everything updated. I tried all different things suggested on this forum without any success. It should now work properly. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Sometimes the webcam doesn't turn on in time or it has trouble communicating with Windows, so I am prompted to use my PIN. . I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. On the Accounts window, select Windows Hello Fingerprint, and Hello, I have sent PIN in Windows Hello. I removed a driver Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Hi Reddit, So my laptop went to sleep and when I turned it on, it for some reason was not able to use its fingerprint scanner and thus forced me to log in through my Microsoft account. But then in many forums (inculding microsoft's own) had suggested to switch to a local account to fix it. I don't have a camera or a fingerprint reader on my desktop so I don't know why all of those are showing up. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Reboot your PC. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Select Windows Hello Face and click on Remove. Get the Reddit app Scan this QR code to download the app now (Windows Hello) This option is currently unavailable . Dec 26, 2020 · 2. " Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. But […] Looking at Dell's M16/M18 Configuration page, All screen options come with Windows Hello except for the M16 165hz QHD+ Display. I also have the "Facial Recognition (Windows Hello) installed in my Had all three features set up and then one day randomly my computer, a Dell XPS 15 2 in 1, randomly disabled these features. ” So how to resolve it successfully? Here this article will give you some useful ways. However, next time I go to log in, PIN is selected by default, and I have to manually click Sign in Options and select Windows Hello to use my Face. Apr 4, 2023 · Install any available updates. Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. It must be a leftover from Windows 10. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Aug 18, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. please help me to figure this out. Immediately after you create a Microsoft account with your Hotmail or Live email the installation procedure asks you to create a PIN. " Then it proceeds with phone verification and setting up your face with Windows Hello. We would like to show you a description here but the site won’t allow us. Install Windows Hello Face. I locked and unlocked my PC about a dozen times. inf) still installed. If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. Type regedit and How long are you waiting in between setting up the user for WHfB and actually trying it out? I find it usually takes 15 minutes for the generated cert fingerprint to be pushed to MS365 and actually allow a user to login with it. Try using Windows Hello fingerprint authentication again. Scan Your System Files for Errors. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. Oct 29, 2020 · 2. Even when I unpacked brand new laptop and went through first set up, face recognition didn’t show. dat files in C:\Windows\System32\WinBioDatabase solved it all for me. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. Windows Hello Face shows "This option is currently unvailable". Device Home Page - References and Resources – Learn about your Device - Solve Problems FIXED: Hey guys, I was having the same issue where in the fingerprint setting says "This option is currently unavailable" and in device manager -> Biometric devices -> "ELAN Fingerprint driver" doesnt show up and the device is stated as unrecognized somewhere down in device manager with an exclamation mark. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. Jul 22, 2023 · Hello, this is Emily. Tap or click here to fix it. However, the statuses on my current account is still unavailable. This isn’t just a Windows 11 issue, by the way. Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. Pretty much a universally recommended webcam and it's affordable though not cheap. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. I have read, and done just about every step that has been suggested and none of them has fixed the problem. Yesterday, I unjoined my PC from the domain. After that it says, "Use Windows Hello to finish setting up your Microsoft account on this device. If you are experiencing one of the above issues, follow the instructions below to fix the problem. Once you open Run dialog box, insert services. Device is AAD joined ( AADJ or DJ++ ): Not Tested . I tried updating all the drivers but nothing works out. Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. I tried all the solutions on the web: install the HelloFace. msc and click OK. Then open Explorer and navigate to the following path. Hi, ever since ive downloaded windows 11, these options were always unavailable. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. I can also change both after I added the new account to my currently account. Try using the Registry editor, follow the steps below:. Just change my pin. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. (If it’s already installed, then you don’t do anything) Scroll down the list and find Windows Hello Face. in account management > sign in options. How to FIX: Unable to configure Windows Hello PIN in Windows 10. But as long as it's not configured it should be ok. We couldn't find a camera compatible with Windows Hello Face. Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. Choose "Windows Hello Face recognition setup not working" if you are given this option. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Face unlock was previous working fine with no obvious change being made that triggered the failure. But now windows hello does not work. I had Face and PIN available. Add a registry entry. In settings it says, "This option is currently unavailable, we couldn't find a fingerprint/camera compatible with Windows Hello" Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. " below that. Press Windows key + R key together from the keyboard. Reset the Hello Facial Recognition Settings. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. "We couldn't find a camera compatible with Windows Hello Face. To enable a convenience PIN, enable the Group Policy setting Turn on convenience PIN sign-in. Disconnect them all one by one. Update drivers If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. On the Services console, scroll and right-click Windows Biometric Service. Thank you for your persistence Aug 8, 2024 · Fixed: Windows Hello PIN This Option Is Currently Unavailable If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, focus on this post to find some solutions. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Dec 11, 2024 · Conclusion. Click on "Accounts" and then click on "Sign-in options". Oct 11, 2024 · How do I fix Windows Hello face recognition in Windows 11? 1. Nobody has ever set it up on their laptop. " Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. What would be going on? Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. When I go to set up a new pin as this is what it tells me to do to set up my windows hello face again it says that my device does not meet the requirements of the organization for windows hello. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Jul 23, 2021 · Is your Windows Hello face camera broken after the latest Windows 11 release? It's a known issue, and there's a simple fix. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. Use PIN Complexity policy settings to manage PINs for Windows Hello for Business. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. 20 minutes later it stopped working. Checked for updated drivers for the webcam and windows hello face, both were on the latest version. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Option 2: Restart Biometric Services. Fix 2 – Reinstall Webcam in device manager Disabling and enabling the webcam device has worked out for many users facing similar issues. I am trying to get WHfB working -- Windows Face, Pin and fingerprint all show NOT AVAILABLE in my sign-in options. Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. If you encounter the same issue, you can try them to solve your problem. Once you get a response, choose "Windows Hello Camera Issue". Go through the list of installed features and see if Windows Feb 2, 2021 · So I tried the registry edits to no avail. User has logged on with AAD credentials: No . Things I have tried and failed: I had the same problem and found a fix in another thread. Usually, setting up Windows Hello PIN on Windows Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Jan 30, 2023 · Configure Windows Hello for Business Policy settings for Windows Hello for Business in an on-premises certificate trust scenario I haven’t done facial recognition (wouldn’t be appropriate for our needs as our units are shared), but was able to setup a GPO that allowed them to use a PIN for domain joined Surface Pro’s. When I click on them I am given a something went wrong message. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. " Underneath there is an exclamation mark with "something went wrong. For automatic scans of missing or outdated drivers, we recommend using specialized software. Solutions tried. May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. 2. What happened: Last week, I turned on my laptop (W11), there was a prompt to 'introduce' me to Windows Hello. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business THEN, add the reg key mentioned above manually: Jul 11, 2023 · Fix 3. Reboot your computer and check to see if Windows Hello Face can work successfully now. kapilarya. I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. To resolve this issue, go straight to Method-3 below. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. But somehow, after few updates later, I can't use windows hello to sign in. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. If it isn’t, click Add a feature. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Someting went wrong. Oct 24, 2023 · Please contact with us if the above information cannot resolve your problem To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. 4. This option is currently unavailable - click to learn more. Windows Hello as a convenience PIN is disabled by default on all domain joined and Azure AD joined devices. The options to improve recognition and to remove this sign-in option are greyed out. This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. I just didn't hop on the forum right off the get go and ask for help here. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Hi, ever since ive downloaded windows 11, these option were always unavailable. I’m sorry that you are experiencing this issue. Then it gives me these options: windows hello face, windows hello fingerprint, windows hello pin, security key, password, picture password. Reinstall the biometric driver. Hey reddit, I have had this issue of Windows Hello being currently unavailable for the past 10 days. I would recommend trying that first as some of the steps in that link are somewhat drastic. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Welcome to the Microsoft subreddit. Upon restart, windows had installed the proper driver and In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even though when I was setting up my laptop I could use it. Please help Aug 13, 2021 · This option is currently unavailable - click to learn to more. Anyway, I figured I should click the PIN option. " So you click on that and then your either education or work signing in page will pop up. It will open the registry editor. I suggest that you try to delete the folder where the PIN information is stored and then try again. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. Windows Hello for Business post-logon provisioning is enabled: Not Tested Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. After doing that you have to train your face and fingerprints again. com/fix-facial-recognition-not-workin In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. Checked the TPM hasn't been disabled Jan 16, 2021 · Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether. Hence, apply the following steps to resolve it quickly on your PC. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. Deleting the . zfet klgfgq ddhb peppilf rimxxj zqbgdmeg jkgecy prlv wpcbvqf iykxm bladg rbkn rahtg mlngmm mdznuwtf